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Intensive Case Manager (MDT) Black African Caribbean (BAC) Health and Social Services Hub

Canadian Mental Health Association - Peel Dufferin


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Intensive Case Manager (MDT) Black African Caribbean (BAC) Health and Social Services Hub

Canadian Mental Health Association - Peel Dufferin


501437

Community Care

Status: Permanent full-time, 37.5 hours per week, evening hours and weekend may be required

Base Salary: $53,808.52 - $64,421.64 annually (Candidate qualifications will be considered when determining the starting salary)

Location: This position is based out of Brampton. Although we operate with a flexible workplace policy, staff are required to have office and/or community presence as per program and client needs. 

 

We are officially starting our recruitment for the Black, African and Caribbean Health and Social Services Hub 

Canadian Mental Health Association Peel Dufferin (CMHA Peel Dufferin) is partnering with LAMP Community Health Centre (LAMP CHC) and Roots Community Services Inc (RootsCS) to design, develop and implement an integrated health and social services hub with and for the Black, African and Caribbean (BAC) communities in Peel Region.

The hub will provide primary health, mental health, addictions and social services programs that will holistically address the physical, mental, social and cultural needs of BAC communities, and seek to eliminate disparities and inequities.

To achieve our goals, we are recruiting people who are passionate about delivering culturally relevant, responsive and affirming care that will inspire individuals to improve their wellbeing.

 

Why join CMHA Peel Dufferin?

Support your community. Advance your career. Fulfill your purpose

Joining the Canadian Mental Health Association – Peel Dufferin Branch means you’ll be part of something meaningful. For starters, we’re honored to have received the Canadian Non-Profit Employer of Choice Award for our efforts to help people live better. Providing support and services to those who live with mental illness and addictions, we’re committed to increasing awareness and addressing the stigma surrounding mental health. That’s why we’ve made it a priority to create a diverse organization that represents the communities we serve – and the people we help.

 

What We Offer

As a community-based agency, we’re dedicated to the mental, physical, and social health of everyone – including our team members. That’s why we’re proud to offer a total rewards package that helps our team members balance their professional and home life. You’ll also be empowered to keep learning new skills and reaching your goals – from developing a career growth plan to participating in training sessions.

In addition to competitive benefits like health, dental, EAP and life insurance, we offer our permanent team members some unique perks that really stand out: 

  • 4 weeks accrued vacation (to start)
  • Up to 18 paid personal days accrued per year, plus 2 flexible days each year
  • HOOPP Pension Plan
  • Ongoing professional development plus $250 annual funding for continuing education and certifications
  • $250 annual allowance to invest in achieving your personal wellness goals
  • Mileage reimbursement for work-related travel
  • Participation in organizational pay for performance incentive program.

 

We are looking for Two Intensive Case Managers to join our team!

The Intensive Case Managers will report to the Program Manager, BAC Multidisciplinary Team and provide case management supports based on needs assessments and care plans to individuals experiencing serious mental illness and addictions concerns. The Intensive Case Managers will work in collaboration with internal and external programs and agencies, while working within a holistic, integrated model of care to address client’s unmet needs using a stepped care approach**.

**Stepped Care approach is a system of delivering and monitoring mental health and addictions treatment so that the most effective, yet least resource intensive treatment, is delivered first, only “stepping up” to intensive/ specialist services as required and depending on the level of client distress or need.

We value the diverse experiences of Black, African and Caribbean candidates. We also recognize the importance of allyship and the critical role allies play in affecting change; we encourage these candidates to also apply.

 

What you will do

  • Conduct needs assessments, develop, and implement comprehensive care plans and ongoing monitoring until discharge
  • Provide contracted case management, task-based interventions and activities of daily living related to social determinants of health
  • Assess and provide crisis support and plans; make connection to crisis services when appropriate
  • Utilize multidisciplinary team to build a collaborative care plan and consult with other disciplines as needed
  • Refer and link clients to community resources and groups that support recovery goals
  • Manage a caseload including regular re-assessments, updating risk levels and caseload reviews
  • Participate in regular staff meetings and care planning to provide case management expertise for client care within multi-disciplinary team 
  • Facilitate groups, including the creation of new groups as needed and acting as a back-up facilitator
  • Contact with primary care at regular intervals to report clients’ care plan and discharge summary
  • Work collaboratively with other Case Managers to support organizational needs (e.g., volumes across all regions) covered by CMHA PD
  • Update all appropriate documentation within 24 hours of client contact, as required by CMHA PD policy and procedure
  • Participate in the Case Management Community of Practice and other agency and community committees and workgroups as requested by manager. 

 

What you need to join our team

 

  • Post-secondary degree or diploma in relevant discipline (e.g., BSW, MSW, OT, RN)
  • Being a registered and / or regulated health professional is an asset
  • Expertise in navigating community mental health and/or community based human services
  • Minimum 2 years of experience with a focus on assessment, brief interventions and short term supports
  • Minimum of 2 of the following training and willingness to train up in 6 months:
  1. Concurrent Disorders
  2. Cognitive Behavioural Skills
  3. Motivational Interviewing
  4. Trauma Informed Care
  5. Virtual Care
  6. Interprofessional Multi-disciplinary Teams
  7. Crisis Intervention Skills
  • Demonstrated cultural sensitivity and ability to effectively work with Black, African and Caribbean communities.
  • Demonstrated experience working within a multidisciplinary team and evidence of an understanding of the importance of partnerships and collaboration.
  • Strong understanding of the current and historical health inequities experienced by Black, African and Caribbean communities.
  • Demonstrated and practical understanding of anti-Black racism and intersectionality, and various barriers which affect diverse identities 
  • Intersectional understanding of current social realities and barriers experienced by BAC communities, from an anti-oppressive, anti-racist, feminist, self-aware and trauma-informed approach to practice is mandatory.
  • Knowledge of local cultural programs and services to refer individuals and families from Black, African and Caribbean communities within the service catchment area.
  • Being knowledgeable in a variety of evidence-informed treatment modalities including anti-Black racism, anti-oppression and other culturally sensitive approaches to intervention.
  • Demonstrated cultural competence and ability to work with diverse groups as well as an understanding of social determinants of health and impact on vulnerable communities
  • Skilled at engaging in matters that require sensitivity and empathy across a diverse community, excellent judgement, and discretion; ability to operate in a culturally sensitive and anti-oppressive framework  
  • Proof of administered full-series Health Canada approved COVID-19 vaccination prior to start date. If unable to be vaccinated for reasons relating to protected grounds under the Code, completed medical or religious exemption must be provided
  • Valid Canadian driver’s license and access to an insured automobile in good repair
  • A satisfactory Vulnerable Sector Screening (Police Check) report

 

At the Canadian Mental Health Association – Peel Dufferin Branch, we provide a wide array of community services, resources, and care for people with mental illness. In your role, you’ll not only assist people who are struggling, you’ll help them return to good health and reintegrate into the community. In everything we do, we work together to make the world a better place – one person at a time.

 

Apply Now and EMPOWER your career!

Permanent

Full Time

$53,808.52 - $64,421.64 annually

Brampton, Ontario

Canada


CMHA Peel Dufferin is an Equal Opportunity Employer. We are committed to diversity and inclusiveness at our workplace and recognize the unique contribution every individual makes to the community. We acknowledge that removing and reducing existing barriers and preventing new barriers is required in providing opportunities that foster independence, inclusion, and dignity for people of all ages, genders, cultures, and abilities. As an equal opportunity employer, we are committed to establishing a qualified workforce that is reflective of the diverse population we serve. We encourage applications from members of groups that have been historically disadvantaged and marginalized, including but not limited to Aboriginal, Indigenous, Metis and Inuit peoples, racialized groups/persons of colour, people with varying abilities, members of visible minority groups, LGBTQ2S+, those who identify as women, and other equity-seeking groups. CMHA Peel Dufferin is committed to pay equity and right to equal treatment without discrimination in accordance with the Ontario Human Rights Code in all aspects of the workplace environment and employment relationship. We are committed to inclusive, barrier-free recruitment, selection processes, and work environments. When contacted for a job opportunity, please advise the HR Department of any accommodations needed in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code to ensure you have access to a fair and equitable process. We request that you provide your accommodation request as soon as reasonably practicable. Any information received relating to accommodation will be addressed confidentially. We thank all those who apply, but only those selected for further consideration will be contacted. We retain all applications submitted for one (1) year after the closing date of the posting for consideration in future career opportunities. While we appreciate and thank all candidates for taking the time to express their interest, only those selected to proceed to the next steps of the recruitment process will be contacted.
Intensive Case Manager (MDT) Black African Caribbean (BAC) Health and Social Services Hub

Canadian Mental Health Association - Peel Dufferin